Smart Feedback

It is curious how our beliefs can affect our development and the evolution of organizations. We live in a culture that neither tolerates nor integrates error. The fear of failing and what they will say blocks us, letting opportunities pass us by, both professionally and personally. "This book is the result of working with different organizations, teams and people, and becoming aware that feedback is a recurring theme. Probably because of our aversion to error and criticism, we continue to see it as one of the most complex conversations, many of which can become conflicts that damage both our personal relationships and our own self-esteem", highlight its authors. Smart Feedback has the purpose of making these conversations a possibility for the development of people, whether we are talking about talent in the professional and academic field, or if we are referring to our more personal environment, such as family or group of friends. Because through our relationship with others we also form our identity and evolve! And who is this book for? Well, for... everyone! Professionals or not, anyone who has some kind of responsibility or works together with others will be able to find the keys to becoming increasingly competent in this skill, both to receive and to give. From the foundations of emotional intelligence and coaching, we are given numerous examples and techniques to become true experts in feedback.