Comunica

How many times have you tried to communicate a message and others have interpreted it differently than you expected? Can you express your disagreement by showing firmness and respect? Are you able to correctly interpret what others express through their gestures, their posture or their gaze? Human beings need to communicate constantly and the success of your professional and personal life depends on knowing how to do it properly. Learning to communicate clearly and effectively is a necessity that requires specific knowledge and experience. In this book, you will find all the elements and keys that surround interpersonal communication to know how to communicate successfully: from what words to use in each context, what position to adopt, with what tone to convey each message to what gesture to use. To do this, you will find practical exercises, specific communication situations that we all have to face and real success stories from the most relevant companies and CEOs. It also describes the main tools that you must handle, such as storytelling, assertiveness, persuasion or negotiation.