Fundamentos y prácticas de comunicación no violenta

Nonviolent Communication is a simple, yet surprisingly powerful practice. It is based on the idea that human beings share universal needs that govern our behavior, and that violence is a resource that we use (mistakenly!) to satisfy them. If we know how to identify our needs, the needs of others and the feelings that accompany them, we can achieve authentic communication and more harmonious relationships. How do we express our feelings in a conflict? What needs originate those emotions? What do we expect of ourselves and others? How do those around us really feel? From the identification of needs and through listening and expression techniques, NVC generates beneficial environments of empathy and sincerity to get closer to each other and turn our relationships into those we really yearn for, both at home and at work.Pilar de la Torre, an indisputable reference in the CNV field, brings together more than thirty years of experience in this book, the first practical manual in Spanish, which presents the basic notions of this current and proposes a wide variety of practical cases for its use. integration into our day to day.