El pequeño libro del no

Do you have trouble saying "no"? Do people always ask you for favors? Wondering how you end up getting caught up in things you don't really want to do, with friends or family, at work or even salespeople? Rejecting someone is rarely easy. Often times, it's downright awkward. But constantly saying "yes" causes anxiety, anger, stress, regret, and helplessness. Susan Newman gives you the power to break this bad habit of yes with a few simple techniques and ideas. A book full of investigations and scenarios that reveal how to say "no" without feeling guilty.